Cancellation

Policy

Your appointments and convenience are of high importance to us. We realize that at times unexpected circumstances may require schedule adjustments. If you need to cancel an appointment, we respectfully require that you provide at least a 24-hour notice.

 

If for any reason, you will be running late to your appointment, we kindly request that you text our business number 323.929.5874 to alert your provider. Any cancellation or request to reschedule made less than 24 hours in advance is subject to a $50 cancellation fee or 50% of your service charge, at the discretion of your provider. We will try our best to reschedule your appointment for another time that suits you.

 

Should your arrival time occur 10 minutes or more after your appointment time, we reserve the right to request that you reschedule as it may not leave enough time for your service without interfering with another’s. 

 

Excessive cancellations may result in an inability to book further appointments.