Booking & Cancellation Policy

To ensure smooth scheduling and respectful use of our providers’ time, we kindly ask all clients to review and acknowledge the following policies:

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• Our online booking policy will require clients to pay a $50 deposit for services exceeding $100.

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• Appointments canceled with less than 24 hours’ notice will incur a $50 late cancellation fee.
   

• Missed appointments or no-shows will incur a $75 fee.

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• In the case of canceling an existing membership, we ask that written notice be given 30 days in advance of cancellation. You can email this request to xoaestheticrefinery@gmail.com.

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More than three missed appointments may result in limited future booking privileges.
 

These policies help us maintain the highest level of care and availability for all clients. We appreciate your understanding and cooperation.