XO · FRANKFORT AVENUE
Contact Us
We’d love to hear from you.
Have a question about a treatment, an appointment or your membership? Send a message to the XO team using the form below.
CONTACT & LOCATION
Let’s Connect.
Message the Team
PLAN YOUR VISIT
Hours
Monday
9 am–6 pm
Tuesday
9 am–6 pm
Wednesday
10 am–6 pm
Thursday
9 am–6 pm
Friday
9 am–5 pm
Saturday
9 am–4 pm
Sunday
Closed
Appointment availability can vary by provider. Check the booking menu for current openings.
START A CONVERSATION
Send Us a Message
Questions about treatments, appointments or your membership? Send us a message. For time-sensitive appointment changes, call or text XO.
This form is not for urgent medical concerns. Sending a request does not confirm a booking or cancel a membership.
A FEW COMMON QUESTIONS
A few helpful answers.
Can I book everything online?
Many appointments are available through XO’s online booking menu. If you do not see the service you are looking for or are unsure which appointment to choose, call or text the team.
Can I meet the team before booking?
You can learn more about the providers on our team page. Contact XO if you need help finding the right starting point.
What if I need to change my appointment?
Please contact the team as early as possible and review the appointment policy. Timing affects whether a cancellation fee applies.
Can I pay over time?
XO offers payment-plan information through Cherry. Explore the financing options and review the current terms before applying.
Do you offer memberships or gift cards?
Current membership options and gift cards are available through XO’s booking and purchase system. Review what is included and the relevant terms before buying.
What should I know before my first visit?
You do not need to arrive with a treatment already chosen. Tell us what you would like to explore and bring your questions. At your consultation, your provider can discuss your goals, relevant history, suitable options, recovery and costs.
Consultations and treatments can have different fees and requirements. Review your booking details or ask the team before confirming.
CONTACT XO · LOUISVILLE, KENTUCKY
Ready when you are.
Find your next appointment at XO, or let the team help you choose where to begin.
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